Online Profile and Voluntary Disclosure
Any Personal Data or content that you voluntarily disclose in public areas becomes publicly available and can be collected and used by other users. Your profile pages (“Profile”) and any online classrooms you participate in are typically publicly available. You have the ability to change your account settings to limit access to your profile and may delete content you post to public classrooms. You should exercise caution before disclosing your Personal Data via these or any other public venues.
Online Subscription Enrollment
Your subscription service will continue month-to-month and automatically renew until cancelled. You must cancel your subscription before it renews each month in order to avoid billing of the next month’s subscription fees.The subscription fee for the service will be charged on a monthly basis on the calendar day corresponding to the commencement of the paying portion of your subscription until your subscription is cancelled. Subscription fees are fully earned upon payment.You can cancel your subscription at any time, and you will continue to have access to the subscription service through the end of your monthly billing period. We do not provide refunds or credits for any partial-month subscription periods. To cancel, go to the “Edit Profile” page on our website and follow the instructions for cancellation.
Please note that we do not currently respond to web browser “do not track” signals or other mechanisms that may allow you to opt out of the collection of information across networks of websites and online services as there is no standard for how online services should respond to such signals. As standards develop, we may develop policies for responding to do-not-track signals.
You can decide whether or not to accept cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies. You can also delete all cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.
We use third-party advertising services to deliver advertising about our Services on other websites and applications you use. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
We do not share your Personal Data with advertisers without your consent. However, if you click on or otherwise interact with an advertisement there is a possibility that the advertiser may place a cookie in your browser and note that it meets the criteria they selected.
We share data that we have about you with instructors or teaching assistants for courses you enroll in or request information about, so they can improve their courses for you and other students. This data may include things like your city, country, browser language, operating system, device settings, the site that brought you to DeCore, and your activities on DeCore. If we collect additional data about you (like age or gender), we may share that too. We will not share your email address with instructors or teaching assistants. We also enable our instructors to implement Google Analytics on their course pages to track sources of traffic to their courses and optimize their course pages.
Transfers to the United States
California Privacy Rights
California Civil Code Section 1798.83 permits users of the Services who are California residents to request certain information regarding its disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email with “California Privacy Rights” in the heading to [email protected] or write us at the address listed below.
EU Privacy Notice
Applicable laws may give you additional rights to request access to, or to request the erasure, correction or transfer of, your data. For example, the European Union’s General Data Protection Regulation (EU GDPR) provides certain rights to persons who were/are residing in the European Union when data were/are collected. If the EU GDPR applies to your data then you may ask to see your data or request, to the extent allowed by law, to have your data corrected or erased. You may also object to or request restrictions on how your data will be processed. You may ask that your data be forwarded or transferred to another organization. Finally, to the extent allowed by law, you may withdraw consent you have given to certain data processing, without penalty. If you do decide to withdraw consent at a later date, your withdrawal will not affect the legality of the processing of your data up to that point.
As noted in our Terms of Service, we do not knowingly collect or solicit Personal Data from anyone under the age of 13 (or under 16 in the European Economic Area). If you are under 13 or under 16 in the European Economic Area, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us with Personal Data, please contact us at [email protected].
Collection of Personal Data
We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.
DeCore automatically collects the following information:
- IP address and name of the Internet domain used;
- URL of the website linked directly to the DeCore website;
- Date and time DeCore website accessed;
- Pages visited, including the information requested through your browser, the response from your browser, and the email or web page that referred you to the page you visited; and
- Web browser and operating system you used to access the DeCore website.
Additionally, we may request that you provide certain personal information such as name, username, email address, mailing address, telephone numbers, or social network account information.
Use of Personal Data
We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:
- Create and manage user accounts and profiles;
- Communicate and personalize content on the Services;
- Provide users and Teachers with community features;
- Process orders and respond to user inquiries and requests;
- Provide support and analyze and improve the Services;
- Meet contract or legal obligations; and
- Protect against fraudulent, illegal or harmful actions and enforce Terms of Services.
We will only process your Personal Data if we have a lawful basis for doing so.
Sharing of Personal Data
We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested.
We also share Personal Data when we believe it is necessary to:
- Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies
- Maintain the security of our products and services
We also share information with third parties when you give us consent to do so.
Security Measures and Retention
We use reasonable measures to safeguard personal information collected on its sites depending on its sensitivity. In order to prevent unauthorized access or disclosure, we have suitable physical, technical, and managerial controls and procedures to safeguard the information we collect online. Our measures follow applicable laws regarding the safeguarding of information under our control. However, no information system can be 100 percent secure.
We are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet, email systems, and wireless networks. Moreover, you are responsible for protecting your username and password and for selecting strong passwords.
We retain the information we collect online no longer than as reasonably necessary to fulfill the purposes for which we collect the information and to comply with our legal obligations.